Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nora Allison

GREENWOOD,Indiana

Summary

Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Fosters relationships and coordinates with clinical healthcare professionals for continuity of care.

Overview

30
30
years of professional experience

Work History

Telephone Triage Registered Nurse

Riley Outpatient Neurology Clinic
05.2022 - Current

Telephone triage for pediatric neurology patients, placing orders for labs, radiology tests, and medications.

Telephone Triage Registered Nurse

IUHP Family Medicine
10.2019 - 05.2022

Phone triage for Family Practice,

  • Provided telephone triage services to patients in need of medical advice.
  • Maintained accurate documentation of all triage encounters and treatments provided.
  • Educated patients about available resources and how to access them.
  • Rendered telephone advice according to established guidelines and protocols.
  • Communicated effectively with physicians regarding patient conditions and concerns.
  • Identified appropriate interventions based on assessment results.
  • During my time at FM I was fortunate to spend a few months triaging with the COVID Triage Team at Gateway and remotely, and with the COVID Infusion Team.

RN

IU Home Care
06.2011 - 10.2019
  • Home Care admission evaluations.
  • Pediatic and adult infusions.
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Educated patients on health maintenance, disease prevention, and treatment options.

RN Home Health

Alpha Home Physical Therapy
Indianapolis, IN
01.2011 - 12.2011
  • PRN for Home Health nursing Case management , adult infusion. Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.

RN

Community Hospital South
05.2007 - 05.2011
  • Provided direct nursing care to pediatric patients, Postpartum / newborn float, ED float during low census.

RN, Emergency Department

St Francis Hospital
07.2006 - 04.2007
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Managed multiple tasks simultaneously while maintaining quality patient care standards.
  • Transferred patients to testing locations and to inpatient disposition.

RN Charge

Renal Care Group
Shelbyville , IN
03.2005 - 07.2006
  • Carried out physician orders regarding lab tests, medication administration accurately and safely in a Dialysis clinic.
  • Provided direct patient care, including assessing and monitoring vital signs, initiating and managing dialysis treatments, administering medications, and reporting changes in patient condition.
  • Collaborated with interdisciplinary team to develop individualized plan of care for each patient.

RN, ICU Resource

Riley Children's Hospital
11.2002 - 06.2004
  • Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
  • Carried out physician orders regarding tests or medication administration accurately and safely.
  • Responded quickly to life-threatening situations by providing appropriate interventions.
  • Administered prescribed medications and treatments in accordance with approved nursing protocols.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Responded to emergency situations and codes, assisted with intubations, arterial line placement.
  • Acted as patient advocate and implemented total patient care through team nursing process.

RN PICU

Riley Children's Hospital
06.1999 - 11.2002
  • Same as above ( resource)

Medical Assistant / RN

Dr Fred Hendricks
Indianapolis, IN
06.1994 - 01.2002
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Prepared patients for procedures, assisted physician with procedures, performed lab draws and EKG's.

Education

BSN -

University of Indianapolis
05-1999

Emmerich Manual High School
Indianapolis, IN
06-1981

Skills

  • Patient Interviews
  • Patient Advocacy
  • Physician Collaboration
  • Documentation
  • Reliability
  • Task Prioritization
  • Strong Clinical Judgment
  • Adaptability and Flexibility
  • Professional Demeanor
  • Time management abilities
  • Team Collaboration
  • Effective Communication

Timeline

Telephone Triage Registered Nurse

Riley Outpatient Neurology Clinic
05.2022 - Current

Telephone Triage Registered Nurse

IUHP Family Medicine
10.2019 - 05.2022

RN

IU Home Care
06.2011 - 10.2019

RN Home Health

Alpha Home Physical Therapy
01.2011 - 12.2011

RN

Community Hospital South
05.2007 - 05.2011

RN, Emergency Department

St Francis Hospital
07.2006 - 04.2007

RN Charge

Renal Care Group
03.2005 - 07.2006

RN, ICU Resource

Riley Children's Hospital
11.2002 - 06.2004

RN PICU

Riley Children's Hospital
06.1999 - 11.2002

Medical Assistant / RN

Dr Fred Hendricks
06.1994 - 01.2002

BSN -

University of Indianapolis

Emmerich Manual High School
Nora Allison