Summary
Overview
Work History
Education
Skills
Timeline
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Nora DePizzo

Kent

Summary

Dynamic professional with proven expertise in customer engagement and sales, honed at Ulta Beauty Inc. and Dry Goods USA. Excelled in upselling, increasing sales revenue, and fostering client loyalty through exceptional service and product knowledge. Skilled in cash handling and teamwork, adept at meeting goals with flexibility and adaptability. Friendly and personable, with natural flair for providing exceptional customer service and enhancing clients' beauty experiences. Dedicated to helping clients achieve their beauty goals and creating welcoming environment.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
08.2023 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Sales Associate

Dry Goods USA
09.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Bachelor of Science - Fashion Merchandising

Kent State University
Kent, OH
05-2028

High School Diploma -

Ursuline High School
Youngstown, OH
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Organization and multitasking
  • Problem-solving skills
  • Listening skills
  • Cash handling
  • Team collaboration
  • Multi-tasking strength
  • Flexibility and adaptability
  • Customer engagement
  • Goal oriented
  • Retail experience

Timeline

Sales Associate

Dry Goods USA
09.2024 - 12.2024

Beauty Advisor

Ulta Beauty Inc.
08.2023 - Current

Bachelor of Science - Fashion Merchandising

Kent State University

High School Diploma -

Ursuline High School

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Nora DePizzo