Nora Foley
Cincinnati
Summary
Compassionate and customer-focused professional with diverse experience in healthcare, hospitality, and retail environments. Proven ability to deliver exceptional service, support patient care, and drive customer satisfaction in fast-paced, team-oriented settings. Skilled in communication, multitasking, and problem-solving, with a strong work ethic and a commitment to providing high-quality service. Adept at building rapport with individuals from all backgrounds, maintaining professionalism under pressure, and adapting quickly to new challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bath & Body Works
09.2024 - Current
- Assisted customers with product selections, ensuring satisfaction and engagement.
- Maintained accurate inventory levels, facilitating efficient restocking procedures.
- Operated point-of-sale systems, processing transactions swiftly and accurately.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Patient Support Associate
OhioHealth
06.2024 - Current
- Collaborated with healthcare team members to facilitate effective communication regarding patient care needs.
- Assisted medical staff with various tasks, ensuring smooth and efficient operations.
- Provided comfort and emotional support to patients during difficult medical situations.
- Assisted in the training of new Patient Support Associates, sharing best practices and fostering a supportive work environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to healthcare professionals promptly.
Server
Sunny Street Cafe
11.2020 - 09.2022
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Assisted in training new staff on menu items and restaurant protocols to enhance team efficiency.
- Managed multiple tables simultaneously, prioritizing tasks to maintain workflow during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
Education
High School Diploma -
Bishop Ready High School
Columbus, OHBachelor of Science -
The Christ College of Nursing And Health Sciences
Cincinnati, OH05-2027
Skills
- Problem-solving
- Guest engagement
- Hospitality service expertise
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- POS system operations
- Strong work ethic
- Exceptional customer service
- CPR/First aid certification
Certification
CPR Certified
Timeline
Retail Sales Associate
Bath & Body Works
09.2024 - Current
Patient Support Associate
OhioHealth
06.2024 - Current
Server
Sunny Street Cafe
11.2020 - 09.2022
High School Diploma -
Bishop Ready High School
Bachelor of Science -
The Christ College of Nursing And Health Sciences
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