Nora Gutierrez
McAllen,TX
Summary
Dynamic General Manager with a proven track record at DSW Shoe Warehouse, excelling in operations management and team building. Spearheaded merchandising strategies that significantly boosted sales and customer satisfaction. Adept at problem resolution, fostering a high-performance culture, and creating engaging store experiences that resonate with shoppers.
Overview
26
26
years of professional experience
Work History
General Manager
DSW Shoe Warehouse
McAllen, TX
10.2019 - Current
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Supported team initiatives by learning key processes and tools relevant to management tasks.
- Engaged in training sessions to understand management software and reporting systems.
- Collaborated with colleagues to address operational challenges and enhance service delivery.
- Adapted quickly to changes in procedures, demonstrating flexibility in a fast-paced setting.
General Manager
Gap
Brownsville, TX
04.2000 - 10.2019
- Developed and implemented effective merchandising strategies to enhance product visibility and drive sales.
- Trained and mentored new team members on merchandising standards and best practices for visual presentation.
- Drove continuous improvement initiatives that enhanced customer satisfaction and store profitability.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Education
High School Diploma -
Porter High School of Technology For Math And Science
Brownsville, TXThe University of Texas Rio Grande Valley
Edinburg, TXSkills
- Leadership and team building
- Problem resolution
- Enthusiastic commitment
- Operations management
- Collaborative team member
- Attention to detail
Languages
Spanish
Timeline
General Manager
DSW Shoe Warehouse
10.2019 - Current
General Manager
Gap
04.2000 - 10.2019
High School Diploma -
Porter High School of Technology For Math And Science
The University of Texas Rio Grande Valley