Nora Lash
Charlottesville,VA
Summary
Highly efficient mentor, well established in fast-paced and challenging environments. Eager to learn and teach with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Mentor
College Mentors For Kids
09.2023 - Current
- Served as role model for mentee by demonstrating strong values and standards.
- Assisted mentee in setting and achieving educational and career goals to encourage independence.
- Participated in enriching academic activities with mentee to support/encourage their educational journey
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Hostess
Great American Restaurants
11.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm hospitality throughout dining experience.
- Took reservations and to-go orders by phone, calculated and managed wait times, answered customer questions and tended to concerns in high volume/stress environment
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality
Head Winter Swim Coach
Burke Centre Swim Club
08.2022 - 05.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned practices for 70 swimmers covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Mentored and trained new swim instructors on best practices.
Lifeguard Manager
Atlantic Pool Service Inc
08.2021 - 08.2022
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Carefully observed people to monitor pool activities and member safety.
- Oversaw and managed 12 other lifeguards
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Education
IB Diploma -
Robinson Secondary School
Fairfax06.2023
Skills
- Hospitality Service Expertise
- Child Supervision
- Class Instruction
- Rules Enforcement
- Relationship Building
Timeline
Mentor
College Mentors For Kids
09.2023 - Current
Hostess
Great American Restaurants
11.2022 - Current
Head Winter Swim Coach
Burke Centre Swim Club
08.2022 - 05.2023
Lifeguard Manager
Atlantic Pool Service Inc
08.2021 - 08.2022
IB Diploma -
Robinson Secondary School
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