Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Nora Maloney

Cleveland,OH

Summary

Efficient and detail-oriented individual with experience in the hospitality and retail sectors. Proven ability to manage multiple tasks while delivering exceptional service. Committed to supporting operational efficiency and improving guest satisfaction.

Overview

4
4
years of professional experience

Work History

Waitress

The Harp Irish Pub
Cleveland , OH
12.2022 - Current
  • Managed multiple tables during peak service hours, ensuring smooth operations and guest contentment.
  • Delivered timely, friendly service, boosting guest satisfaction during dining experiences.
  • Collaborated with kitchen staff for accurate order delivery, enhancing overall service quality.
  • Maintained cleanliness and organization of dining areas and utensils.

Cashier

Lake Road Market
Rocky River, Ohio
08.2023 - 02.2026
  • Processed customer transactions efficiently at Lake Road Market, ensuring accuracy in all payments.
  • Operated cash register to accurately process payments via cash, check, credit card, gift card, or automatic debit.
  • Ensured balanced cash drawer and accurate daily receipts to uphold financial integrity.
  • Provided exceptional customer service through active listening and effective engagement techniques.
  • Assisted customers with product inquiries and guided them through store navigation.
  • Collaborated with team members to streamline store operations and improve service quality.
  • Ensured cleanliness of checkout area, including countertops, registers, windowsills, and floors.
  • Executed tasks to support team operations based on management instructions.

Education

High School Diploma -

St. Joseph Academy
Cleveland, OH
05-2025

Skills

  • Customer service
  • Attention to detail
  • Quality enhancement
  • Time management
  • Team collaboration
  • Effective communication
  • Active listening
  • Reliability and punctuality

Accomplishments

  • Manus Christi Award, May 2025
  • High Honors 2024-2025

Affiliations

  • Volunteer, Arrupe Summer Program- Cleveland, Ohio (2022)
  • Volunteer, A.B.L.E Families- Kermit, West Virginia (2024)
  • Volunteer, Metanoia- Cleveland, Ohio (2025)

Timeline

Cashier

Lake Road Market
08.2023 - 02.2026

Waitress

The Harp Irish Pub
12.2022 - Current

High School Diploma -

St. Joseph Academy
Nora Maloney