Nora Pena
Pasadena,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Hardworking marketing team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Omnilife USA INC.
Overview
8
8
years of professional experience
Work History
Store Manager of Operations
Omnilife USA INC
09.2015 - 12.2023
- Improved store efficiency by implementing inventory management systems and streamlining operational processes.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
- Improved a warehouses usually placed on ISO standard pallets and the loaded into pallets racks.
- Stored goods can include any raw materials, packing materials, spare parts, components or finished goods associated with manufacturing and production.
- Bilingual.
- Customer services.
- All operating systems.
- Learn fast.
Skills
- Merchandise Planning
- Time Management
- Cash Handling
- Social Media Management
- Warehouse Area
- Customer Services
- Bilingual
- Trainer in Warehouse Area
Timeline
Store Manager of Operations
Omnilife USA INC
09.2015 - 12.2023
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