NORA PUGA
Oklahoma City,OK
Summary
Hardworking employee with management skills,customer service, and medical assistant training. Devoted to giving every customer a positive experience. Dependable and willing to learn new things.
Overview
6
6
years of professional experience
Work History
Doctor Assistant/Therapy Technician
Brooks Clinic
Moore, OK
02.2025 - Current
- Coordinated patient appointments and managed scheduling to enhance patient flow efficiency.
- Handled administrative tasks, ensuring accurate record-keeping to support operations.
- Collaborated with healthcare team to deliver high-quality patient care consistently.
- Monitored vital signs and promptly reported changes to physicians for timely intervention.
- Documented patient sessions and maintained accurate records in systems.
- Administered shots
Medical Assistant
Mercy GI
OKC, OK
01.2023 - 02.2025
- Assisted in patient intake and registration processes at a busy gastroenterology clinic.
- Maintained accurate patient records in electronic health record systems to enhance retrieval for clinical staff.
- Provided patient education on treatment plans, medications, and dietary guidelines.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed patient messages to physicians regarding concerns, condition updates, and refill requests to support timely treatment.
- Documented patient visit notes to ensure comprehensive care continuity.
- Contacted pharmacies to submit and refill patients' prescriptions.
Front End manager
Lowes Home Improvment
Moore, OK
03.2020 - 01.2022
- Coordinated staff scheduling to ensure adequate coverage during peak customer demand.
- Resolved customer inquiries and issues to improve satisfaction levels.
- Implemented merchandising strategies to promote sales at the front end displays.
- Collaborated with management to improve front end efficiency and workflow processes.
- Addressed customer complaints and implemented solutions to ensure complete satisfaction.
Education
High School Diploma -
Chaffey High School
Ontario, CA05-1992
Skills
- Patient scheduling
- Vital sign monitoring
- Patient support
- Problem solving
- First aid and CPR
- Electronic health records
- Patient intake procedures
- Prescription refills
- Clinical and administrative support
- Patient imaging X-Rays
Timeline
Doctor Assistant/Therapy Technician
Brooks Clinic
02.2025 - Current
Medical Assistant
Mercy GI
01.2023 - 02.2025
Front End manager
Lowes Home Improvment
03.2020 - 01.2022
High School Diploma -
Chaffey High School