Microsoft Office Suite
NORA SARIEH
CA
Summary
Natural leader successful at strategically boosting company profits, retention and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and impacting human capital. Possesses exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals.
Overview
3
3
Languages
3
3
years of post-secondary education
4
4
years of professional experience
Work History
OPERATIONS MANAGEMENT
Self-Employed
, CA
08.2019 - 02.2021
- Implemented strategic and operational initiatives that enhanced company metrics; consistently improved performance across functional areas of business - Sales, Marketing, Accounting and Customer Service.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Collaborated with stakeholders across the organization to establish the highest business organizational needs and opportunities by measuring expected reach and impact.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Worked directly with core Human Resource team to create recruitment strategies for candidate delivery, and assisted in hiring lifecycle, rewards management, and professional development.
- Conducted training to internal team on enhanced business processes and procedures.
- Assisted with identifying, interviewing and testing top talent to optimize productivity.
MARKETING MANAGER
Bright People Foods
Woodland, CA
10.2018 - 10.2019
- Managed, developed, and mentored a team of nine rotating interns from the ground up, providing training and leadership in daily operations and strategic initiatives.
- Established productive working relationships with internal and external stakeholders to create influential plans in alignment with business objectives while streamlining customer acquisition and retention marketing programs.
- Developed creative programs to meet business goals, including partnership building, event sponsorship, activation platforms and consumer experience design.
- Developed brand messaging, collateral materials, nation wide events, promotional strategies, and product commercialization.
- Oversaw the budgeting process while developing and implementing procedures; conducted budget/fiscal analysis and recommended budgetary policies for budget monitoring and processing.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
- Analyzed contracts and prepared recommendations, serving as the primary point of contact for contractors and grantees on all issues related to project and program budgets.
- Slashed contract commissions by 30% through negotiating pricing and fees, while ensuring the continuation and enhancements of product marketing.
MARKETING COORDINATOR
MAC Hospitality Group
Sacramento, CA
04.2017 - 09.2018
- Owned the brand development and concept marketing strategy roll-out for new multi-venue original concept.
- Developed excellent rapport with corporate executives and general managers at restaurant venues to create individualized, need-based marketing plans.
- Interacted directly with the public, providing tailored and excellent service to the community, including the marginalized and underserved population.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Education
Graduate Certificate - Human Resource Management
California State University, Long Beach
12.2020 - 05.2021
B.A - Political Science and Public Law
University Of California - San Diego
La Jolla, CA 09.2010 - 06.2013
Skills
BudgetingBusiness processesOral communications
Contract Negotiations
Customer ServiceData analysisLeadershipOrganizationalRecruitmentStrategic Planning
Employee engagement
Workflow Analysis
PeopleSoft
Project planning and development
Human resources support
Software
Adobe Creative Suite
Paycom
Final Cut Pro X
Basecamp
Trello
Dreamweaver
Timeline
Graduate Certificate - Human Resource Management
California State University, Long Beach
12.2020 - 05.2021
OPERATIONS MANAGEMENT
Self-Employed
08.2019 - 02.2021
MARKETING MANAGER
Bright People Foods
10.2018 - 10.2019
MARKETING COORDINATOR
MAC Hospitality Group
04.2017 - 09.2018
B.A - Political Science and Public Law
University Of California - San Diego
09.2010 - 06.2013