Nora Smith
7740 N Leaton Rd,MI
Summary
Detail-oriented Guest Room Attendant with a strong focus on cleanliness and guest satisfaction. Committed to maintaining high hygiene standards and collaborating effectively with team members to enhance overall guest experience. Always friendly and helpful.
Overview
10
10
years of professional experience
Work History
Guest Room Attendant
Soaring Eagle Casino
Mount Pleasant, MI
10.2016 - 11.2022
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Reported maintenance issues promptly to ensure timely resolution and enhance guest satisfaction.
- Restocked supplies efficiently, contributing to smooth operations and guest convenience.
- Collaborated with team members to meet daily cleaning goals and maintain service quality.
Guest Room Attendant
Soaring Eagle Casino
Mount Pleasant, MI
09.2012 - 10.2016
- Executed deep cleaning procedures for thorough sanitation of rooms and common areas.
- Assisted in training new staff on cleaning protocols and safety standards to promote best practices.
- Monitored inventory levels of cleaning supplies, facilitating timely orders to prevent shortages.
- Engaged with guests courteously, addressing requests or concerns to enhance overall experience.
Food Service Worker
Medical Care Facility
Mount Pleasant, MI
10.2015 - 04.2016
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety compliance.
- Assisted in food inventory management, tracking supplies, and minimizing waste.
- Collaborated with healthcare staff to accommodate patient dietary restrictions effectively.
Education
High School Diploma -
Bullock Creek High School
Midland, MI01.1993
Skills
Housekeeping knowledge
Reliability and punctuality
Safety awareness
Detail-oriented
Timeline
Guest Room Attendant
Soaring Eagle Casino
10.2016 - 11.2022
Food Service Worker
Medical Care Facility
10.2015 - 04.2016
Guest Room Attendant
Soaring Eagle Casino
09.2012 - 10.2016
High School Diploma -
Bullock Creek High School