Nora Torres
Fresno,CA
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Geil Enterprises
Fresno, CA
2023 - Current
- Monitored security systems to ensure safety of premises and personnel.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded promptly to incidents, ensuring swift resolution and reporting.
- Collaborated with law enforcement during emergency situations for effective response.
- Assisted in training new security staff on protocols and safety measures.
- Maintained detailed logs of daily activities and incidents for management review.
- Implemented access control procedures to enhance site security measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Janitor
KBS Services
Fresno, CA
11.2023 - 04.2024
- Maintained cleanliness and sanitation of facilities to ensure a safe environment.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Coordinated with team members to complete large-scale cleaning projects efficiently.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Operated buffers and burnishers to clean and polish floors.
Cashier / Scale Operator
Speedway
Fresno, CA
12.2021 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Analyzed weight data to identify discrepancies and improved accuracy in reporting.
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
Janitor
Environmental Control Solutions
Fresno, CA
08.2022 - 10.2023
- Operated cleaning equipment, including floor scrubbers and vacuums, with proficiency.
- Improved waste management processes by implementing recycling initiatives.
- Monitored inventory levels of cleaning supplies and requested replenishments as needed.
- Developed strategies for optimizing daily cleaning schedules to enhance productivity.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Manager
Wendy’s
Fresno
04.2019 - 03.2022
- Led cross-functional teams to implement process improvements and enhance operational efficiency.
- Mentored junior staff, fostering professional development through training and performance feedback.
- Analyzed market trends to inform decision-making and identify growth opportunities for the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Conducted and logged acurate safe drops at the end of each shift.
Education
Certificate of Technical Studies - Criminal Justice
UEI College
Fresno, CA01.2024
Skills
Report writing
Incident reporting
Security guard license
General security
Access control
Relationship building and management
Conflict de-escalation
Electronic surveillance
Staff management
Dispatch
Operations management
Background checks
Invoice verification
Active shooter training
Hazardous materials response
First aid and CPR certified
QUOTE
- This quote is for rates in effect today based on information you have provided your agent. Rates may change when any information is not disclosed or Infinity revises its program.
- Quote prepared for: Nora Torres
- Quote prepared on: 2025-03-22
- 3303 E Grant Ave
- Fresno, CA 93702
- Term: 6 Months
POLICY COVERAGE INFORMATION
- COVERAGE
- LIMITS
- BODILY INJURY
- $30,000 each person / $60,000 each accident
- PROPERTY DAMAGE
- $15,000 each accident
- UNINSURED MOTORIST - BI
- No Coverage
- UNINSURED MOTORIST - PD
- Statutory Limits Apply
- MEDICAL PAYMENTS
- NOT TAKEN
- ROADSIDE ASSISTANCE
POLICY DEDUCTIBLE INFORMATION
- COL
- COM
- REN
- RA
- TOW
- SPE
- Vehicle 1
- $1,000 deductible
- $50 each accident $300 maximum amount
POLICY PREMIUM INFORMATION
- BI
- PD
- UMBI
- UMPD
- MED
- COL
- Vehicle 1
- $279.00
- $249.00
- $1,052.00
POLICY PREMIUM INFORMATION (continued)
- COM
- CDW
- REN
- RA
- TOW
- SPE
- VEHICLE TOTAL
- Vehicle 1
- $184.00
- $3.00
- $1,767.00
PREMIUM INFORMATION
- Total Premium: $1,767.00
- Down Payment: $321.27
- Processing Fee: $20.00
- Down Payment Method:
- CA Fraud Fee Recoup: $0.88
- Installment Fee: $6.00
- SR22 Fee: $0.00
- Installments: 5
- Total Charges: $1,787.88
- Installment Amount: $299.33
PREMIUM DISCOUNTS/SURCHARGES INFORMATION
- APPLIED TO:
- DISCOUNT/SURCHARGE DESCRIPTIONS
- Policy
- Renewal Discount N - D/
- Vehicle 1
- Driver 1
- Good Driver Z - D/Good Driver -D/
CUST
- Pay Plan
- Down Payment
- No. of Installments
- Each Installment Amount
- Monthly Pay - 17% Down
- $321.27
- With 5 installments of
- $299.33
- Pay - 5 Installments
Timeline
Janitor
KBS Services
11.2023 - 04.2024
Janitor
Environmental Control Solutions
08.2022 - 10.2023
Cashier / Scale Operator
Speedway
12.2021 - 12.2023
Manager
Wendy’s
04.2019 - 03.2022
Security Officer
Geil Enterprises
2023 - Current
Certificate of Technical Studies - Criminal Justice
UEI College