Nora Vecchio
Cypress,TX
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
20
20
years of professional experience
Work History
Store Manager
Circle K
2013.11 - 2024.06
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
TimeWise Inc.
2012.05 - 2013.10
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Refined staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs.
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
Lockbox Processor
Zions Bancorporation
2009.09 - 2012.05
- Demonstrated flexibility in adjusting to changing priorities or demands within the lockbox department, ensuring a seamless transition during periods of high volume.
- Supported accurate record-keeping with diligent maintenance of physical files and electronic documentation related to processed payments.
- Enhanced lockbox processing efficiency by accurately sorting and batching incoming mail.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Front End Manager
Ingles Supermarket
2004.06 - 2009.05
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in fourteen checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Education
High School Diploma -
Edinburg High School
Edinburg, TX06.1988
Skills
- Customer Service Management
- Multitasking and Organization
- Store operations
- Team leadership and coaching
- Cash Management
- Payroll Management
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Circle K
2013.11 - 2024.06
Store Manager
TimeWise Inc.
2012.05 - 2013.10
Lockbox Processor
Zions Bancorporation
2009.09 - 2012.05
Front End Manager
Ingles Supermarket
2004.06 - 2009.05
High School Diploma -
Edinburg High School
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