Nora Walsh
Elgin,IL
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Patient Service Specialist Supervisor
Feritility Centers Of Illinois
11.2006 - Current
- Assisted patients with scheduling appointments and managing inquiries efficiently.
- Supported front desk operations by greeting patients and verifying insurance information.
- Maintained accurate patient records in electronic health record systems.
- Collaborated with healthcare providers to ensure timely patient care delivery.
- Physician dictations and schedules.
- Training new hires in their new roles and responsibilities.
Education
Bachelor of Criminal Justice - Criminal Justice
Northeastern Illinois University
Chicago, IL12-2002
Skills
- Efficient appointment management
- Ensuring confidentiality in patient care
- Patient insurance verification
- Integrity in professional conduct
- Healthcare systems
- HIPAA compliance
Timeline
Patient Service Specialist Supervisor
Feritility Centers Of Illinois
11.2006 - Current
Bachelor of Criminal Justice - Criminal Justice
Northeastern Illinois University
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