NORAIDA FIGUERA
Midlothian,VA
Summary
Dynamic manager with a proven track record at Qdoba Eats, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and task delegation, ensuring a productive environment while maintaining high standards of service quality.
Overview
2
2
years of professional experience
Work History
Manager
Qdoba Eats
12.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook
Panda Express Restaurant
02.2024 - 03.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Marketing - Marketing Management
CUAM
Venezuela07-2007
Skills
- Customer service
- Team leadership
- Time management
- Task delegation
Languages
Spanish
Full Professional
Timeline
Cook
Panda Express Restaurant
02.2024 - 03.2025
Manager
Qdoba Eats
12.2022 - Current
Marketing - Marketing Management
CUAM
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