Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Norbert Baldaia

Independence,MO

Summary

Detail-driven professional pursuing an opportunity to add growth and value to a team of like-minded individuals. Community-driven and inspired to help others to reach their goals. Committed to bettering myself and my
team as one.

Overview

9
9
years of professional experience

Work History

Executive Assistant

K&E Flatwork
Kansas City, MO
05.2023 - Current
  • Reviewed blueprints and drawings to verify grading specifications accuracy
  • Created crew schedules and delegated assignments to enhance workflow efficiency
  • Prepared project estimates and bids utilized by management for planning and budgeting
  • Entered data into spreadsheets using Microsoft Excel to maintain organized records
  • Responded to phone calls and emails, ensuring effective business correspondence
  • Collaborated across all departments to facilitate seamless project workflows

Personal Banker

Mazuma Credit Union
Gladstone, MO
08.2022 - 03.2023
  • Used customer and bank records to investigate and correct errors upon customer request.
  • Maintained customer data confidentiality while inputting information into systems.
  • Maintained comprehensive data on everyday operations
  • Handled, received, and distributed high monetary amounts on a daily basis.
  • Opened and maintained confidential accounts

Sales Representative

Best Buy
Kansas City, MO
11.2018 - 08.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recognized security risks to properly handle situations.
  • Showed and interpreted a comprehensive understanding of electronics and how they function to management and customers

Carpentry Laborer

Cheapo Depo
Kansas City, MO
01.2016 - 10.2018
  • Framed, remodeled, and finished wood and metal structures.
  • Participated in the maintenance and operation of the structural shop.
  • Visually inspected all products for deliveries to verify the quality and accuracy of shipments.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
  • Utilized various tools, equipment, materials, and forming systems to complete construction tasks.

Education

High School Diploma -

Liberty High School
Liberty
05-2019

Skills

  • Rapid Data Entry
  • Customer Service
  • Problem Solving
  • Verbal and Written Communication
  • Account Management
  • Multitasking
  • Active Listening
  • Schematic Reading
  • Advanced mathematical abilities
  • Project management
  • Invoice management
  • Attention to detail
  • Adaptability and flexibility
  • Project estimating
  • Team Oriented

Accomplishments

  • Boy Scout
  • H.O.P.E Award Recipient for Personal Initiative
  • Best Buy Outstanding Service 2 Time Recipient
  • German Honor Society
  • 4 Years of Engineering schooling
  • Created, developed, and maintained detailed design information on a unique problem solving product

Timeline

Executive Assistant

K&E Flatwork
05.2023 - Current

Personal Banker

Mazuma Credit Union
08.2022 - 03.2023

Sales Representative

Best Buy
11.2018 - 08.2022

Carpentry Laborer

Cheapo Depo
01.2016 - 10.2018

High School Diploma -

Liberty High School