Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Norberto Carrazco

Carol Stream,IL

Summary

Team leader ready to drive success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Leader

Target
11.2020 - Current
  • Implementing and enforcing safety procedures to ensure a safe and efficient work environment
  • Maintaining positive customer relations and resolving customer complaints
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Shift Supervisor

Starbucks
04.2019 - 05.2021
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.

Equipment Operator

Office Depot OfficeMax
10.2017 - 09.2018
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.

Kitchen Manager

Chipotle Mexican Grill
11.2015 - 09.2017
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Produce Clerk

Ultra Foods
04.2011 - 05.2016
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.

Education

Diploma -

Wheaton North High School
05.2012

Skills

  • Customer Service
  • Guest Relations
  • Team Building and Leadership
  • Time Management
  • Forklift Operator
  • Shift Management
  • Produce Experience
  • Cash handling
  • Food Preparation
  • Attention to Detail

Certification

Driver's License

Personal Information

  • Title: Team Leader
  • Work Permit: Authorized to work in the US for any employer

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Team Leader

Target
11.2020 - Current

Shift Supervisor

Starbucks
04.2019 - 05.2021

Equipment Operator

Office Depot OfficeMax
10.2017 - 09.2018

Kitchen Manager

Chipotle Mexican Grill
11.2015 - 09.2017

Produce Clerk

Ultra Foods
04.2011 - 05.2016

Diploma -

Wheaton North High School

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Norberto Carrazco