Summary
Overview
Work History
Education
Skills
Timeline
Generic

NORDIA WISDOM

Kew Gardens,NY

Summary

A highly motivated, experienced and skillful professional is looking for a position in Customer Service, Fashion and High Fashion/Personal styling industry.

Overview

19
19
years of professional experience

Work History

Customer Service Representative/Stylist Sales Associate

Nordstrom
01.2022 - Current


  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.

Stylist Sales Associate

Ralph Lauren
08.2018 - 12.2021
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
  • Trained new employees/stylist
  • Merchandise sales floor
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Personal Stylist

J. Crew
08.2009 - 07.2018
  • Consulted with clients to determine style preferences and provide appropriate recommendations for new image.
  • Produced partial or complete wardrobe collections to support individual client objectives, spanning, modification to image, altered body style, updated professional appearance or special events.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Accepted and processed customer payments.
  • Hosted monthly events for clients
  • Merchandised store inventory in seasonal and brand displays.
  • Performed personal shopping functions on behalf of customers.
  • Met with clients to determine style requirements and budget.
  • Accomplishments/Special Recognition:

In 2015 and 2016 Achievement in "Making over $1 million dollars in sales revenue.

In 2015 Achievement "Most new credit card accounts opened

Front Office Assistant

New York Marriott Marquis
09.2004 - 10.2009
  • Greeted visitors and customers upon arrival, offered assistance
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Education

No Degree - Nursing

Long Island University
Brooklyn, NY

Skills

  • Professional Relationships
  • Client Needs Assessment
  • Event Networking
  • Consumer Trends
  • Personal Shopping
  • Assist Customers
  • Fashion Industry Knowledge
  • Client Consultations

Timeline

Customer Service Representative/Stylist Sales Associate

Nordstrom
01.2022 - Current

Stylist Sales Associate

Ralph Lauren
08.2018 - 12.2021

Personal Stylist

J. Crew
08.2009 - 07.2018

Front Office Assistant

New York Marriott Marquis
09.2004 - 10.2009

No Degree - Nursing

Long Island University
NORDIA WISDOM