Overview
Work History
Education
Skills
Timeline
Generic

Nordia Witter

Quincy,MA

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

whp management /operation manager
RANDOLPH, MA
12.2021 - Current
  • Ensured compliance with all safety regulations while performing tasks.
  • Assisted customers with locating items within the store when requested.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.

Cleaning Crew Member

Yardie wrap (LLC)
Randolph, MA
01.2020 - 12.2021
  • Provided excellent customer service when interacting with customers or colleagues.
  • Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
  • Transported waste to designated disposal sites according to safety protocols.
  • Emptied trash cans and replaced liners.
  • Swept and mopped floors in public areas.
  • Followed established health codes while performing duties.
  • Adhered to all safety guidelines while operating machinery such as floor buffers.
  • Reported any damages or repairs needed to supervisor immediately.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Sanitized frequented areas and equipment using approved supplies.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.

Customer Service

Fronto king tobacco shop(LLC)
Brockton, MA
07.2016 - 10.2018
  • Provided excellent customer service to all guests.
  • Provided customer service in a timely manner.
  • Provided excellent customer service throughout each shift.
  • Developed and implemented customer service policies and procedures to ensure standardization of customer service operations across the nation.
  • Provided customer service assistance when necessary.

Education

Certification of Training - House Keeping An Food Nutrition

Kelly Lawson Training Center (heart Trust)
Jamaica
09-2003

Certification - Hair ,pedicure,manicure An Facial

Montego Bay Scholl of Costmetology
Jamaica
09-2002

Skills

  • Store Opening and Closing
  • Customer Service
  • New Hire Training
  • Positive Attitude
  • Online Order Picking
  • POS System Operation

Timeline

Cashier Team Lead

whp management /operation manager
12.2021 - Current

Cleaning Crew Member

Yardie wrap (LLC)
01.2020 - 12.2021

Customer Service

Fronto king tobacco shop(LLC)
07.2016 - 10.2018

Certification of Training - House Keeping An Food Nutrition

Kelly Lawson Training Center (heart Trust)

Certification - Hair ,pedicure,manicure An Facial

Montego Bay Scholl of Costmetology

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Nordia Witter