Nordia Witter
Quincy,MA
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
whp management /operation manager
RANDOLPH, MA
12.2021 - Current
- Ensured compliance with all safety regulations while performing tasks.
- Assisted customers with locating items within the store when requested.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted cashiers with resolving customer complaints and inquiries.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
Cleaning Crew Member
Yardie wrap (LLC)
Randolph, MA
01.2020 - 12.2021
- Provided excellent customer service when interacting with customers or colleagues.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Transported waste to designated disposal sites according to safety protocols.
- Emptied trash cans and replaced liners.
- Swept and mopped floors in public areas.
- Followed established health codes while performing duties.
- Adhered to all safety guidelines while operating machinery such as floor buffers.
- Reported any damages or repairs needed to supervisor immediately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Sanitized frequented areas and equipment using approved supplies.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
Customer Service
Fronto king tobacco shop(LLC)
Brockton, MA
07.2016 - 10.2018
- Provided excellent customer service to all guests.
- Provided customer service in a timely manner.
- Provided excellent customer service throughout each shift.
- Developed and implemented customer service policies and procedures to ensure standardization of customer service operations across the nation.
- Provided customer service assistance when necessary.
Education
Certification of Training - House Keeping An Food Nutrition
Kelly Lawson Training Center (heart Trust)
Jamaica 09-2003
Certification - Hair ,pedicure,manicure An Facial
Montego Bay Scholl of Costmetology
Jamaica09-2002
Skills
- Store Opening and Closing
- Customer Service
- New Hire Training
- Positive Attitude
- Online Order Picking
- POS System Operation
Timeline
Cashier Team Lead
whp management /operation manager
12.2021 - Current
Cleaning Crew Member
Yardie wrap (LLC)
01.2020 - 12.2021
Customer Service
Fronto king tobacco shop(LLC)
07.2016 - 10.2018
Certification of Training - House Keeping An Food Nutrition
Kelly Lawson Training Center (heart Trust)
Certification - Hair ,pedicure,manicure An Facial
Montego Bay Scholl of Costmetology