Noreen Minor
El Mirage,AZ
Summary
Accomplished Crew Trainer at McDonald's Restaurant, excelling in customer service and employee training. Demonstrated leadership by mentoring junior staff, enhancing team performance and food safety. Leveraged active listening and coaching skills to foster a high-quality service environment, significantly improving team efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
02.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
Education
High School Diploma -
Brighton Charter School
Glendale, AZ05.2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Active Listening
- Safe Food Handling
- Coaching and Mentoring
- Team leadership and supervision
Timeline
Crew Trainer
McDonald's Restaurant
02.2022 - Current
High School Diploma -
Brighton Charter School
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