Norelys Maria

• Assisted customers with inquiries.

• Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
• Maintained confidentiality of bank records and client information.
• Trained employees on cash drawer operation.
• Adhered to financial services security and audit procedures.
• Identified and reported suspicious behavior to security personnel as appropriate.
• Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Assisted customers by phone and in person by answering banking questions and recommending solutions.
• Balanced bank's vault of daily cash for withdrawals and deposits.
• Kept teller window areas clean, organized and fully stocked.

• Collaborated with other faculty members to plan lessons that promote critical thinking skills.
• Graded assignments, tests and papers according to teacher instructions.
• Supervised students in the classroom, cafeteria, hallways and playgrounds.
• Developed positive relationships with parents and guardians of students.
• Communicated regularly with parents about their child's progress in school.
• Instructed and monitored students in use and care of equipment and materials.
• Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
• Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.