Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norfie Rivera

Tallahassee,FL

Summary

Dynamic professional with extensive experience at Chuck E Cheese, excelling in operations management and team leadership. Proven track record in staff training and development, enhancing team performance and customer satisfaction. Adept at multitasking and maintaining high standards of cleanliness, ensuring a welcoming environment for all patrons.

Overview

2
2
years of professional experience

Work History

Senior Assistant Manager

Chuck E Cheese
03.2025 - Current
  • Led a team of junior assistants, ensuring efficient task completion and professional development.
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
  • Mentored junior staff members to enhance their skills, promoting growth within the company.
  • Supported senior management by providing data-driven insights for strategic decision-making processes.
  • Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Cashier

Uncle Maddios Pizza
10.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Barista

Bottoms Up Expresso
11.2023 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

San Joaquin High School
Parlier, CA
06.2024

Skills

  • Store cleaning
  • Staff training and development
  • Customer relationship management
  • Operations management
  • Inventory control
  • Customer service
  • Multitasking and organization
  • Team leadership
  • Money handling

Languages

Spanish
Native or Bilingual

Timeline

Senior Assistant Manager

Chuck E Cheese
03.2025 - Current

Cashier

Uncle Maddios Pizza
10.2024 - 02.2025

Barista

Bottoms Up Expresso
11.2023 - 05.2024

San Joaquin High School

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Norfie Rivera