Dedicated customer service professional with strong problem-solving abilities, effective communication, and attention to detail. Committed to enhancing customer satisfaction through personalized support and effective issue resolution.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Intouchcx
Cubao
09.2021 - 04.2022
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative
Alorica
Cubao
04.2020 - 08.2021
Assisted customers with inquiries and resolved issues promptly.
Utilized company systems to track and manage customer interactions.
Provided support for billing and account management requests.
Documented customer feedback for continuous improvement initiatives.
Education
Bachelor of Science - Business Administration And Management
ICCT COLLEGES
San Mateo
06-2017
Skills
Customer relationship management
Billing support
Record maintenance
Issue resolution
Data entry
Feedback documentation
Team collaboration
Problem solving
Languages
English
Professional
Custom Section 2
CIVIL STATUS: Single
RELIGION: Islam
SEX: Female
CONTACT NUMBER:09922690223
HEIGHT: 5'4
WEIGHT: 51 KG
Timeline
Customer Service Representative
Intouchcx
09.2021 - 04.2022
Customer Service Representative
Alorica
04.2020 - 08.2021
Bachelor of Science - Business Administration And Management