NORIELIS PARRA
Providence,RI
Summary
Compassionate Health Center Assistant with background in providing high-quality patient care and administrative support in healthcare settings. Strengths include strong communication skills, empathy toward patient needs, and efficiency in managing health records and scheduling appointments. Demonstrated ability to foster positive relationships with patients while maintaining professional healthcare standards. Compassionate Health Center Assistant known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record management, and appointment scheduling. Excel at communication, empathy, and time management to ensure optimal patient experience and streamlined clinic operations.
Overview
2
2
years of professional experience
Work History
Health Center Assistant
Providence Community Health Centers
Providence , RI
05.2024 - Current
- Processed referrals to specialists when necessary.
- Managed front desk operations which included collecting payments from patients for services rendered.
- Ordered supplies to maintain inventory levels for the health center.
- Documented patient history and chief complaint accurately in electronic medical record system.
- Maintained cleanliness of exam rooms between patients visits.
- Assisted physicians during exams and treatments of patients.
- Instructed patients on proper techniques for taking medications or using medical equipment at home.
- Provided support to nursing staff with various tasks such as stocking supplies, cleaning instruments or preparing trays for upcoming procedures.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Attended educational meetings related to new protocols, processes or technology updates within the health center environment.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Handled general office duties to support administrative staff during peak hours.
- Positioned patients properly during examination or treatment for comfort and safety.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Supported administrative staff by processing payments.
- Administered medications under physician's supervision.
- Assisted back office patient processes to reduce office wait times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Contacted medical facilities to schedule patients for admission.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Participated in quality improvement initiatives related to improving patient safety outcomes.
- Filed paperwork according to established procedures within the health center's policies.
- Coordinated communication between healthcare providers, staff members and other departments within the organization.
- Processed orders for medical supplies and lab equipment.
Medical Assistant
charter care health partner
Providence, RI
04.2024 - 04.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
Education
M.D. -
UINIVERSIDAD AUTONMA DE SANTO DOMINGO
DOMINIA REPUBLIC01-2022
Skills
- Stress management techniques
- Medical terminology proficiency
- Healthcare administration
- Clinical operations
- Billing support
- Patient support
- Medical office administration
- Records Management
- Health information management
- Simple dressings
- Phlebotomy
- Professionalism
- [Type] coding
- Geriatric Care
- Medical front desk management
- EMR / EHR
- Pediatric Care
- Multitasking Abilities
- Collect trash
- Clinical applications
- Proper sterilization techniques
- Medical Equipment Maintenance
- Needs assessments
- Medical records confidentiality
- Immunizations
- Prepare treatment rooms
- Prenatal screening
- Reliability
- Sterilization techniques
- EKG procedures
Languages
English
Professional
Spanish
Professional
Timeline
Health Center Assistant
Providence Community Health Centers
05.2024 - Current
Medical Assistant
charter care health partner
04.2024 - 04.2024
M.D. -
UINIVERSIDAD AUTONMA DE SANTO DOMINGO