Norlan Mendoza
Miami,FL
Summary
Experienced with the rules and regulations governing different types of cargo. Instrumental in keeping operations compliant and cargo moving accurately to final destinations. Adept at maintaining high customer service standards through open communication.
Overview
20
20
years of professional experience
Work History
Import and Export Specialist
DHL Global Forwarding
09.2021 - Current
- I work in the imports and exports department billing, data entry, and customer service
- Moving aircraft engines from and to the United States
- Processing pick up from our warehouse and delivery to consignee
- Sending arrival notices to our the consignee's broker or our own broker to clear the cargo with customs
- Making sure the cargo is processed in a timely manner.
Cargo Agent
Avianca Cargo
09.2013 - Current
- Data entry
- Prepare cargo flights
- Prepare documents
- Everything that has to do from attending clients to manifesting in the system
- The systems we use are Cargo Link and Skychain
Cargo Handler
Menzies Aviation
05.2021 - 09.2021
- I receive cargo
- Count the pieces, weight the cargo, and measure the cargo
- Recently this company took over WFS which was the previous company Avianca had contracted.
Cargo Handler
WFS Worldwide Flight Services
04.2017 - 05.2021
- I received cargo
- Counted the pieces, weighted the cargo, and measured the cargo
- Then Menzies Aviation took over and I applied with them.
Cargo Handler
Cargo Aviation Services
08.2016 - 04.2017
- I received cargo
- Counted the pcs, weighted the cargo, and measured the cargo
- Then Worldwide Flight Service took over and I applied for them.
Cargo Handler
Cargo Force Inc
10.2010 - 09.2013
- I received cargo
- Counted the pcs, weighted the cargo, and measured the cargo
- Afterwards Avianca Cargo asked me if I wanted to work as a cargo agent inside the office so I took the job
- I've been with Avianca ever since.
Ramp Agent
Servisair
07.2010 - 10.2010
- I would load and unload the belly of passenger aircrafts.
Security Guard
ABM SERVICES INC
08.2009 - 07.2010
- I was a security guard for Midtown apartments
- I would walk and secure the whole building and all the floors in the graveyard shift.
Security Guard
Centurion Air Cargo
06.2004 - 08.2009
- I was a warehouse security for centurion air cargo
- Would walk the warehouse and also monitor the loading and unloading of cargo aircrafts.
Education
GED -
College Degree in Computer Repair -
Florida Career College-Miami
Miami, FL06.2003
Skills
- Data Entry
- Phone Etiquette
- Typing about 63 wpm
- Load & Unload
- Clerical Experience
- Warehouse Experience
- Time Management
Username
orland
Timeline
Import and Export Specialist
DHL Global Forwarding
09.2021 - Current
Cargo Handler
Menzies Aviation
05.2021 - 09.2021
Cargo Handler
WFS Worldwide Flight Services
04.2017 - 05.2021
Cargo Handler
Cargo Aviation Services
08.2016 - 04.2017
Cargo Agent
Avianca Cargo
09.2013 - Current
Cargo Handler
Cargo Force Inc
10.2010 - 09.2013
Ramp Agent
Servisair
07.2010 - 10.2010
Security Guard
ABM SERVICES INC
08.2009 - 07.2010
Security Guard
Centurion Air Cargo
06.2004 - 08.2009
GED -
College Degree in Computer Repair -
Florida Career College-Miami