Norlan Rodriguez
SHEIN
INDIANAPOLIS,IN
2
Languages
1
Certification
10
years of professional experience
Responsible person with expertise in fostering collaboration, empathy and enhancing commitment meeting workplace expectations. Skilled in coaching, mentoring, and implementing process improvements to drive operational efficiency.
Work History
Team Leader
1 Year 3 Months- Facilitate collaboration among team members to achieve daily objectives and enhance productivity.
- Coordinate distribution of company resources to empower team members in fulfilling their responsibilities.
- Implement process improvements that streamlined operations and reduced response times.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
- Manage conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintain an inclusive and diverse team culture, promoting respect and understanding among all members.
- Establish open and professional relationships with team members to achieve quick resolutions for various issues.
- Provide ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Monitor performance metrics to identify areas for improvement and ensure quality standards.
Exceptions Clerk
6 Months- Processed exception requests to ensure timely resolution within operational guidelines.
- Utilized inventory management software to track and document exceptions efficiently.
- Collaborated with cross-functional teams to identify and resolve discrepancies in order fulfillment.
- Maintained accurate records of exceptions, enhancing data integrity for reporting purposes.
- Contributed to a positive work environment by actively participating in team meetings and sharing best practices.
Quality Control Associate
6 Months- Inspected shoes to verify their quality met the company's standards.
- Filled out special forms to have inventory of what was received during the day.
- Sorted shoes according to their style and size.
- Worked on special projects to solve some shoes´ issues.
- Attended special meetings with co-workers provided by supervisors and managers to update information.
Helper Clerk
1 Month- Assisted in inventory management by organizing stock and ensuring accurate labeling.
- Supported team in processing online orders, enhancing overall operational efficiency.
- Collaborated with colleagues to maintain a clean and organized workspace, promoting safety standards.
- Executed tasks independently, demonstrating adaptability to fast-paced retail environment.
Put Away Clerk
1 Month- Used scanners to efficiently locate items within designated warehouse zones.
- Checked inventory of locations to make sure items existed where the system stored them.
- Adapted to warehouse needs such as checking box numbers, organizing locations, moving stuff.
Secondary English Teacher
5 Years 2 Months- Developed engaging lesson plans aligned with curriculum standards to enhance student learning outcomes.
- Fostered a positive classroom environment that encouraged student participation and critical thinking.
- Assessed student progress through various evaluation methods, providing timely feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that integrated literature and writing skills.
- Focused on students’ needs to design lesson class meaningful for them.
- Established good relationships with students, teachers and parents to make the teaching and learning process better.
- Kept updated my teaching to meet society’s needs and students’ abilities.
Elementary School English Teacher
6 Years 2 Months- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Integrated technology into curriculum, fostering digital literacy among students.
- Collaborated with educators to design cross-curricular projects that promote critical thinking skills.
- Assessed student progress through formal and informal evaluations, adjusting instruction accordingly.
- Mentored new teachers, providing guidance on instructional strategies and classroom management techniques.
- Led workshops on innovative teaching methods, enhancing overall faculty effectiveness and student engagement.
- Participated in professional development workshops to stay current on education trends and continuously improve teaching skills.
- Developed strong relationships with parents to support students'' academic growth and address any concerns or issues.
Voluntary Secondary Teacher
9 Months- Volunteered for several months to gain practical experience in my field of study.
- Applied different types of strategies to achieve Ministry of Education standards.
- Learned a lot from experienced teachers with more than 20 years in the field.
- Found my teaching style.
Education
Bachelor of Science - Science Education With A Concentration in English
- Honoree of Top 1 in the Degree Examination.
- [Started receiving Scholarship D (lowest) and finished with Scholarship A (highest) ] Scholarship Recipient
- Ranked in Top 25% of class.
Specialist Technician in Didactics of English - English Didactics For Primary Education
Course of Master Degree in English Didactics - Teaching Didactics
- Honoree of Top 5 of Nicaraguan students to travel to Norway.
- Scholarship for Students Interchange of National Autonomous University of Nicaragua with University of South-Eastern of Norway.
Skills
Adaptability
Team supervision
Continuous learning
Coaching
Staff training
Work prioritization
Work planning
Activity oversight
Problem-solving
Analytical thinking
Team engagement
Staff management
Team oversight
Task organization
Safety
Coaching
Reporting
Project management
Analytical skills
Relationship management
Operational compliance
Daily operations
Goal setting
Accomplishments
- Achieved Ministry of Education Expectations by meeting it´s goals with accuracy and efficiency.
Certification
- [Awarded Secondary Teacher] License - [2022-2023]
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Team Leader
SHEIN
05.2025 - CurrentRead More
Exceptions Clerk
SHEIN
10.2024 - 04.2025Read More
Helper Clerk
SHEIN
08.2024 - 09.2024Read More
Quality Control Associate
Deckers Brands
07.2024 - 01.2025Read More
Put Away Clerk
SHEIN
06.2024 - 07.2024Read More
Secondary English Teacher
Ministry Of Education
01.2019 - 03.2024Read More
Elementary School English Teacher
Ministry Of Education
01.2018 - 03.2024Read More
Voluntary Secondary Teacher
Ministry Of Education
02.2017 - 11.2017Read More
National Technological Institute
Specialist Technician in Didactics of English from English Didactics For Primary Education
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National Autonomous University of Nicaragua
Bachelor of Science from Science Education With A Concentration in English
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University of South-Eastern of Norway
Course of Master Degree in English Didactics from Teaching Didactics
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Awarded2 years in a row as one of the best Teachers in the city of my country
- Ministry of Education tested teacher, students and referred to Principal Office to check Teacher´s performance.