Norma Amaro
Tomball
Summary
Compassionate Certified Medical Assistant Extern known for high productivity and efficient task completion. Skilled in patient care, medical terminology, and record-keeping. Excel at communication, time management, and teamwork to improve patient outcomes and support healthcare professionals. Bring positive energy and focus on compassionate service in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caregiver
Hearts at Home
Houston
06.2024 - Current
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support to clients during difficult times.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted with meal planning to meet nutritional plans.
- Improved patient outlook and daily living through compassionate care.
- Followed safe lifting and transferring techniques to transport residents.
Logistics Supervisor
Academy Sports Outdoors
Tomball
10.2010 - Current
- Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
- Provided training and guidance to junior staff members on best practices within the logistics department.
- Designed standard operating procedures for various aspects of the logistics process such as receiving, warehousing, packaging and labeling.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Designed warehouse layouts to maximize usability of available storage space.
- Led and managed projects to support logistics efforts and plans.
Private Caregiver
Self employment
Tomball
01.2024 - 04.2025
- Ensured proper nutrition by preparing meals according to dietary guidelines set forth by doctors or nutritionists.
- Conducted regular safety assessments of homes in order to identify any potential hazards that could cause harm.
- Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
- Organized medication reminders for clients taking multiple prescriptions throughout the day.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Performed light housekeeping duties such as laundry, tidying up living spaces and changing bed linens.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
Elderly Caregiver
Kaycee Integrity
Houston
08.2018 - 01.2023
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Maintained accurate records of services provided for each client.
- Monitored vital signs and reported changes to medical team.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Responded quickly in emergency situations in a calm manner.
- Provided companionship and emotional support to elderly clients.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Provided emotional support during end-of-life transitions.
- Supported clients in making decisions that were consistent with their values and wishes.
- Developed strong relationships with clients based on trust and respect.
- Respected the privacy, dignity and confidentiality of each client served.
- Communicated effectively with family members on progress of client's health condition.
- Redirected clients with memory issues, providing safety guidance protection.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Improved patient outlook and daily living through compassionate care.
- Monitored health and well-being of clients and reported significant health changes.
Education
High School Diploma -
Waller High School
Waller, TX05-2004
Some College (No Degree) - Medical Assistant
Houston Medical Assistant School
Houston, TXSkills
- Vital signs monitoring
- Time management
- Compassionate client care
- Verbal and written communication skills
- Dependable and responsible
- Reliability and punctuality
Languages
English
Professional
Spanish
Professional
Certification
CNA (expired)
CPR
AED
First Aid
References
References available upon request.
Timeline
Caregiver
Hearts at Home
06.2024 - Current
Private Caregiver
Self employment
01.2024 - 04.2025
Elderly Caregiver
Kaycee Integrity
08.2018 - 01.2023
Logistics Supervisor
Academy Sports Outdoors
10.2010 - Current
High School Diploma -
Waller High School
Some College (No Degree) - Medical Assistant
Houston Medical Assistant School