Norma bueno
Winter Garden,FL
Summary
Detail-oriented professional with a versatile background in customer service and collections. Known for excellent time management and organizational skills, facilitating seamless account reconciliation and positive client interactions. Prepared to contribute to improved operational efficiency and customer experience.
Overview
4
4
years of professional experience
Work History
Administrative and Collections Assistant
Florida Landscape Co.
Davenport Fl
04.2026 - Current
- Assisted in processing customer payments and maintaining accurate records.
- Supported reconciliation of accounts to ensure accurate billing.
- Communicated with clients regarding outstanding invoices and payment arrangements.
- Learned to utilize collection software for tracking overdue accounts.
- Collaborated with team members to resolve billing discrepancies efficiently.
- Adapted quickly to new tools and processes within the collections department.
Server
Tacos and Tequila Mexican Restaurant
Winter Garden, FL
01.2022 - 02.2026
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Managed multiple tables efficiently while maintaining high quality of service.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Polk State College
Winter Haven, FLHigh School Diploma -
Ridge Community High School
Davenport, FLSkills
- Goal oriented
- Payment processing
- Time management
- Customer relations
- Strong work ethic
- Multitasking and organization
Languages
Spanish
English
Timeline
Administrative and Collections Assistant
Florida Landscape Co.
04.2026 - Current
Server
Tacos and Tequila Mexican Restaurant
01.2022 - 02.2026
No Degree -
Polk State College
High School Diploma -
Ridge Community High School