Norma Carreon
Legal Secretary
El Paso,TX
Summary
Dynamic legal professional with extensive experience as a Legal Secretary at Max Daniel Munoz, excelling in drafting legal documents and enhancing client satisfaction. Proficient in document preparation and appointment scheduling, I foster strong client relationships while maintaining confidentiality and professionalism. Recognized for efficient multi-tasking and exceptional communication skills.
Overview
32
32
years of professional experience
1
1
Language
Work History
Legal Secretary
Max Daniel Munoz
El Paso, Texas
05.2023 - Current
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Scheduled all appointments, appearances and briefings.
- Organized files for court proceedings.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Received and placed telephone calls to clients and prospective clients.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Filed documents with courts on behalf of attorney.
Medical Records Clerk
Daniel G. Blumenfeld, MD
04.2023 - 09.2025
- Pulled files for following week appointments
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Retrieved the medical records for the upcoming week's appointments.
Texas Works Advisor
Texas Health and Human Services
El Paso, Texas
05.2023 - 10.2023
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Legal Secretary
Max Daniel Munoz
09.1994 - 05.2023
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Received and placed telephone calls to clients and prospective clients.
- Filed documents with courts on behalf of attorney.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
El Paso, TX 05.2001 -
Skills
Document filing
Drafting legal documents
Efficient multi-tasker
Word processing
Court filing
Document preparation
File pleadings
Microsoft office
Problem-solving
Multitasking
Timeline
Legal Secretary
Max Daniel Munoz
05.2023 - Current
Texas Works Advisor
Texas Health and Human Services
05.2023 - 10.2023
Medical Records Clerk
Daniel G. Blumenfeld, MD
04.2023 - 09.2025
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
05.2001 -
Legal Secretary
Max Daniel Munoz
09.1994 - 05.2023