Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norma Farias

New Rochelle

Summary

Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Language

Work History

Sales Advisor

Club Demonstration Services
07.2022 - Current
  • Delivered product samples to warehouse customers and promoted offerings.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Bookseller

Barnes and Nobles College
08.2019 - 03.2022
  • Assisted students with purchasing required course materials at the campus bookstore.
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.

Waitress

Glen Island Harbour Club
05.2019 - 08.2019
  • Served food and beverages at weddings, proms, and formal events.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Degree - Cybersecurity

SUNY Canton College of Technology
Canton, NY
05-2026

Certificate - Cybersecurity

Westchester Community College
Valhalla, NY
05-2023

High School Diploma - undefined

New Rochelle High School
New Rochelle, NY
06-2019

Skills

    Product demonstrations

    Customer service experience

    Microsoft Word, Excel, Powerpoint

Timeline

Sales Advisor

Club Demonstration Services
07.2022 - Current

Bookseller

Barnes and Nobles College
08.2019 - 03.2022

Waitress

Glen Island Harbour Club
05.2019 - 08.2019

Certificate - Cybersecurity

Westchester Community College

High School Diploma - undefined

New Rochelle High School

Degree - Cybersecurity

SUNY Canton College of Technology
Norma Farias