Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Garcia

Tucson,AZ

Summary

I have been working with the Juvenile Public Defender's Office, since 1999. 1999 through 2001, I was a temporary employee working with the Pima County A.W.E.P Program.

In February of 2001, I was hired with the Juvenile Public Defender's Office, as a permanent employee and have been here, to the date.

I actually love my job but, I would really want to learn something NEW, before retiring.

I have a good working relationship with the many departments, here at Juvenile Court and would like to remain here at the Juvenile Court.

I love helping the community and have volunteered my time at the Food Bank. While volunteering, I would help by making food boxes. I give back to the community, at least one week out of the calendar year.

I recently joined a kickball team and love the sport it feels good to keep kids involved and physically active.

Overview

21
21
years of professional experience

Work History

Clerk Senior Unclassified

Juvenile Public Defender's Office
Tucson, Arizona
07.2016 - Current
  • Update / maintain attorney calendar.
  • Address incoming / outgoing calls to clients / parents.
  • Create physical / digital files / data entry.
  • Navigate through several search engines, gathering information to generate a report of daily detainees.
  • Attend daily detention hearings, taking copious notes .
  • Daily reporting / input of information entry for efficient record keeping purposes.
  • Computerized recordkeeping systems, initiating and maintaining paper files and digital files
  • Checked documents for errors and accuracy while updating in the database.
  • Detention visits, of juvenile housed at P.C.J.C.C., Read them their disclosure / police reports in English / Spanish.
  • Photograph and file minor's photos into their Case / Name Record.
  • Completely re-created out Destruction of Records Database to make it user friendly.
  • Created a WORD database to allow the attorney to feel independently and be able to access her own documents. The office database is un-accessible to her, with her disability.
  • My primary responsibility is making sure that the attorney gets to her court hearings prepared and on time.

Office Support Level III

Juvenile Public Defender's Office
Tucson, Arizona
10.2006 - 07.2016

Open Cases in the Company database re: Delinquency, Probation Violations, Drug Court, Out of State Transfers Detention Hearings, Mail-in advisories, E-mail requests; Destruction of Records, other.

Search / Navigate through search engines: Justware, JoltsAZ, AGAVE., collecting information to open the above mentioned cases.

Create Name Records / Create Case Files -Physical / Digital.

Enter Charges using A.R.S numbers and counts.

Send out correspondence- re: next court date letters.

File Clerk-Responsible for maintaining the file room.

Shelve all closed files and loose filing of case documents.

Assist attorney's with personal filing in their offices.

Archives-Minor's age out, their files must be archived in boxes, identifying the contents of the boxes, generate a Transfer List for ease in file retrieval. Keep file retention paperwork.

Re-named the file room in it's entirety, when converting from Juvenile Case number's to State wide case numbers.

Re-indexed the file room in it's entirety, using the newly issued SWID numbers.

Cross-referenced the file room in it's entirety, replacing new labels.

Office Support Level II

Juvenile Public Defender's Office
Tucson, Arizona
02.2001 - 10.2006

Receptionist -I am friendly, courteous and treat everyone with respect whether they are on the phone or in person.

Incoming mail-sort, identify and distribute mail.

Naming & Dropping (in-coming) documents -

Scans that come in from attorneys, secretaries, downtown, and other court staff., are re-named for easy access of documents.

Mail Runs-Deliver mail to other juvenile departments to include: County Attorney, Calendar Office, Clerk's Office, Contract Attorneys, Probation Office, to include other departments.

Calendar Call-Go through (next weeks) Court calendar with other departments to assure we are all on the same page, as far as calendar hearings., generate a report following this task and notify the office attorneys.

I possess a good working relationship with all court departments.

Education

No Degree - General

Desert View High School'
4101 E. Valencia Road Tucson, Arizona 85706

Skills

Bilingual -English / Spanish

Familiar with legal terminology

Experience with Court proceedings and note taking

Can type 50-56 wpm with no errors

Works under pressure and can handle stressful situations

Possess highly organizational / prioritization skills

Practice discretion and confidentiality with classified information

Ability to work in a high paced environment/multi-tasker

Prioritization skills, complete tasks in a timely manner

Love to learn new things, pay attention to detail, a good listener, problem solver, creative thinker and patience

I try to find the positive in all situations

Languages

Spanish

Timeline

Clerk Senior Unclassified

Juvenile Public Defender's Office
07.2016 - Current

Office Support Level III

Juvenile Public Defender's Office
10.2006 - 07.2016

Office Support Level II

Juvenile Public Defender's Office
02.2001 - 10.2006

No Degree - General

Desert View High School'
Norma Garcia