Norma Giron
Pawtucket,RI
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
11
11
years of professional experience
Work History
Cashier
The Cheesecake Factory
05.2013 - Current
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Representative
AAA Providence Headquarters
05.2015 - 01.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Certification in Touch Typing Training
Alison06.2013
High School Diploma -
Charles E Shea
Pawtucket, RI06.2009
Skills
- Payment Collection
- Cash Register Operation
- POS Systems
- Customer Service
- Staff Training
- Organizational abilities
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
AAA Providence Headquarters
05.2015 - 01.2016
Cashier
The Cheesecake Factory
05.2013 - Current
Certification in Touch Typing Training
High School Diploma -
Charles E Shea
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