Norma Najera
Fort Worth
Summary
Reliable and compassionate professional with experience in caregiving, childcare, elderly support, and custodial work. Skilled in maintaining clean, safe, and organized environments in residential and high-traffic settings. Experienced in personal care, housekeeping, and supporting individuals with daily living needs. Known for dependability, attention to detail, and the ability to work efficiently in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Caregiver
Home Instead Seniors Care
New Orleans, LA
10.2015 - 03.2017
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Scheduled daily and weekly care hours for client caseload.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily living activities, running errands, and household chores.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs.
Mail Sorter
Mail Presort
Fort Worth, TX
03.2012 - 04.2014
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced mail sorting efficiency by implementing automated sorting systems.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Used automated mail processing equipment to sort and collate mail.
- Maintained clean and organized mail room to promote safety and efficiency.
- Demonstrated attention to detail when identifying discrepancies or inconsistencies within mailing addresses, resolving issues promptly before dispatching items for delivery.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Operated postal machines, including postage meters and mail-processing machines.
- Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Medical Assistance
Kaplan College - Columbus
Columbus, OH04.2012
High School Diploma -
Castleberry High School
Fort Worth, TX05.2005
Skills
- Personal Care Homemaker (PCHM)
- Bilingual in English and Spanish
- Custodial Cleaning & Sanitation
- Project Planning
- Elderly Care
- Resident Care Associate
- Heart saver First Aid
- Personal Care Worker
- Personal Hygiene Assistance
- Housekeeping tasks
- Time Management
- Transportation Services
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
Home Instead Seniors Care
10.2015 - 03.2017
Mail Sorter
Mail Presort
03.2012 - 04.2014
High School Diploma -
Castleberry High School
Associate of Science - Medical Assistance
Kaplan College - Columbus