Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Experienced non-medical Care Provider offering 3 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
23
23
years of professional experience
Work History
Caregiver
Graciela Nieto
03.2023 - Current
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Guided patients to restroom to support bladder and bowel relief requirements.
Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
Liaised with key accounts to deliver targeted administrative household support.
Maintained strong connections within caregiver community to gain continuous knowledge.
Scheduled daily and weekly care hours for client caseload.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Handled incoming mail, bills and invoices and completed appropriate actions.
Monitored clients' overall health and well-being and noted significant changes.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Identified needs and coordinated plans for travel and out-of-town functions.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Provided safe mobility support to help patients move around personal and public spaces.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Transported clients to and from medical appointments with safety and efficiency.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with activities of daily living, promoting independence and quality of life.
Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Cost. Service, Keep Booking, Billing, Data Entry
Skynet Internet
11.2018 - 09.2021
Entered numerical data into databases with speed and accuracy using 10-key pad.
Assessed existing processes for potential improvements, suggesting adjustments that led to increased efficiency within the department.
Completed data entry tasks with accuracy and efficiency.
Entered data into various computer systems accurately using Microsoft Office Suite.
Secured and protected data from unauthorized access by complying with security protocols.
Managed and organized documents for data entry tasks.
Utilized techniques for increasing data entry speed.
Enhanced team productivity by assisting colleagues with complex data entry tasks when needed.
Conducted audits of existing data entry processes.
Maintained high-quality data entry standards by implementing strict quality control measures during the input process.
Improved data accuracy by meticulously reviewing and correcting errors in database entries.
Expedited data processing time with efficient use of software tools and keyboard shortcuts.
Built and maintained tracking databases for variety of measuring aspects.
Developed and maintained databases to store customer information.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Supported departmental goals through diligent attention to detail, ensuring thoroughness in all assigned tasks related to database management.
Utilized advanced Excel functions to analyze large datasets, identifying trends and areas for potential improvement within the organization''s records management system.
Sorted documents and maintained organized filing process.
Provided constructive feedback to colleagues regarding their performance, helping foster a supportive and collaborative work environment.
Managed high-volume workloads under tight deadlines while maintaining a strong focus on quality assurance throughout the entire process.
Resolved discrepancies in data entry activities for accurate, complete jobs.
Developed data entry policies and procedures in compliance with company standards.
Human Resources Manager
Sebastos Restaurant
01.2010 - 09.2016
Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Maintained human resources regulatory compliance with local, state and federal laws.
Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Organized and led staff orientation programs and training to promote collaboration.
Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Monitored and handled employee claims involving performance-based and harassment incidents.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Distributed employee engagement surveys to identify areas of improvement.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Liaised between multiple business divisions to improve communications.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Created and implemented forward-thinking initiatives to improve employee engagement.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
Gained extensive knowledge in data entry, analysis and reporting.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Asistance Vice Rector Education
IUNE Instituto Universitario De Educación Especial
01.2009 - 11.2010
Directed successful fundraising campaigns, generating financial resources for scholarships and campus improvements.
Files organization, manual and digital.
Developed and implemented innovative curriculums, leading to enhanced learning experiences for students.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to develop and implement creative solutions to complex problems.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Gained extensive knowledge in data entry, analysis and reporting.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Identified issues, analyzed information and provided solutions to problems.
Championed diversity and inclusion initiatives, creating a welcoming environment for all students and staff members.
Implemented strategic planning efforts, ensuring long-term growth and sustainability of the institution.
Streamlined administrative processes through technology integration, reducing operational costs while increasing efficiency.
Overhauled outdated policies and procedures, aligning the institution with current best practices in higher education administration.
Launched new academic programs in response to industry trends, preparing students for careers in high-demand fields.
Strengthened faculty collaboration by organizing workshops, resulting in the sharing of best practices among colleagues.
Led programs such as worship, study, fellowship, and service opportunities.
Launched online course offerings to broaden access to educational opportunities for non-traditional students.
Team Associate
Amigos Del Niño Con Cancer
01.2009 - 11.2009
Search for donations
Addressed and resolved customer complaints in polite and professional manner.
Managed resource allocation effectively, leading to optimal utilization of personnel and assets within the organization.
Publics Relationships, campaign, publicity.
Events organizations. Logistics.
Provide report about costs, donations, clients and needs.
Campaign Assistant and RRPP
Universidad Del Zulia
01.2001 - 09.2002
Inspected existing ads and marketing materials to achieve consistency throughout multiple platforms.
Inspected layouts and advertising copy and edited scripts, audio and videotapes and other promotional material to adhere to specifications.
Managed event logistics for successful campaign launches, ensuring smooth operations and positive outcomes.
Contributed to speechwriting efforts by researching policy positions and drafting persuasive talking points for public appearances.
Collaborated with media representatives to optimize coverage of special events.
Maintained account information accuracy by communicating frequently with salesmen and account executives.
Utilized e-mail, radio and TV to highlight products and services.
Monitored media coverage of the campaign, enabling timely responses to emerging concerns or opportunities.
Increased campaign awareness by implementing strategic marketing and promotional activities.
Worked with marketing department to create targeted advertising strategies for key customer demographics.
Maintained accurate records of donor interactions and contributions, ensuring compliance with legal requirements and best practices in fundraising efforts.
Safeguarded campaign set up for successful measurement by developing learning plans and allowing for measurability.
Book keeping.
Problem solutions
Updated team protocols to streamline marketing procedures and optimize presence.
Analyzed data from various sources to inform campaign strategies, leading to better decision-making and results.
Actively participated in brainstorming sessions contributing innovative ideas that positively impacted overall strategies.
Education
Comunicación Social, Publicidad, RRPP Y Mercadeo - Social Communications
Universidad Del Zulia
Maracaibo Venezuela
09.2004
Skills
Incapacitation care
Behavioral Management
Filing and data archiving
Special Needs Care
Medication and Appointment Reminders
Diet and Nutrition
Attentive to People
Safety Compliance
Flexible schedule and availability
Service Documentation
Care Plan Adherence
Medical Records Management
Project Planning
Patient Companionship
Personal Care Aide (PCA)
Medical chart documentation
Documentation
Case Review
Communication Assistance
Critical Thinking
Business Correspondence
Emotional Support
Light Housekeeping
Problem-Solving
Personal Care Homemaker (PCHM)
Progress Tracking
Light Cleaning
Direct Care Aide
Personal Care Worker
Medication Management
Relationship Building
Respectful and Compassionate
Database Management
Household Cleaning
Patient Care
Spanish
The Spanish is my primary language, i can write, speak and read perfectly in spanish
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Caregiver
Graciela Nieto
03.2023 - Current
Cost. Service, Keep Booking, Billing, Data Entry
Skynet Internet
11.2018 - 09.2021
Human Resources Manager
Sebastos Restaurant
01.2010 - 09.2016
Asistance Vice Rector Education
IUNE Instituto Universitario De Educación Especial
01.2009 - 11.2010
Team Associate
Amigos Del Niño Con Cancer
01.2009 - 11.2009
Campaign Assistant and RRPP
Universidad Del Zulia
01.2001 - 09.2002
Comunicación Social, Publicidad, RRPP Y Mercadeo - Social Communications