Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Norma Ortiz

Summary

Hardworking, passionate, bilingual, nationally certified Phlebotomist seeking to obtain a professional position in a facility where my knowledge, skills and experience can be utilized.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Big Lots Stores, Inc.
02.2024 - 09.2024
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Education

Stars Academy School of Phlebotomy
12.2024

Skills

  • Venipuncture
  • Specimen handling
  • Blood culture collection
  • Order of draw
  • Data entry
  • Specimen labeling procedures
  • Paperwork processing
  • Recording data
  • Laboratory procedures understanding
  • Medical records handling

Certification

  • BLS: Healthcare Provider. Exp:12/16
  • NHA: National Health Career Association. Exp:12/16

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Big Lots Stores, Inc.
02.2024 - 09.2024

Stars Academy School of Phlebotomy
Norma Ortiz