Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norma Peralta

Liberal,KS

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

13
13
years of professional experience

Work History

Manager

Sally Beauty Supply
Liberal, KS
11.2011 - Current
  • Ensured compliance with regulatory requirements and industry standards.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.

Education

High School Diploma -

Colegio De Bachilleres
Leonardo Bravo, Guerrero
06-1990

Skills

  • Policy Implementation
  • Performance Management
  • Business Development
  • Workforce Management
  • Staff Development
  • Business Administration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Manager

Sally Beauty Supply
11.2011 - Current

High School Diploma -

Colegio De Bachilleres

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Norma Peralta