Norma Pinal
Santee,CA
Summary
Dynamic and dedicated professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction at Spark through timely and accurate deliveries. Proven ability to maintain high cleanliness standards and foster teamwork, ensuring a safe environment in previous roles. Committed to excellence in service and operational efficiency.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Spark
02.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
Evs Tech
Aerotek
09.2019 - 12.2019
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
Cashier
Santanas
03.2011 - 09.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
Housekeeper
Staffpro
03.2019 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
N/a -
El Cajon High
El Cajon, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Spark
02.2020 - Current
Evs Tech
Aerotek
09.2019 - 12.2019
Housekeeper
Staffpro
03.2019 - 09.2019
Cashier
Santanas
03.2011 - 09.2018
N/a -
El Cajon High
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