Norma Proa
Dallas,TX
Summary
To secure a challenging position as an Insurance Verification Specialist where I can utilize my strong attention to detail, exceptional customer service skills, and extensive experience in verifying insurance coverage and benefits.
Dedicated to ensuring accurate data entry, timely verification processes, and effective communication with patients, healthcare providers, and insurance companies.
Overview
10
10
years of professional experience
Work History
Insurance Verification Specialist
Urology Clinic Of North Texas
Mesquite
07.2022 - Current
- Verify Insurance Information with commercial and government carriers
- Update Insurance Information for patients
- Discrepancy Resolution-Troubleshoot and resolve any insurance errors on patient's accounts
- Customer Service
- Process Prior Authorizations
Remittance Specialist
McEwen Associates
02.2018 - 04.2020
- Investigate payment issues and resolve them
- Balance accounts daily
- Make copies of correspondence and other material
- Extract balance and sort payments of systems of specifications
AR/AP Medical Collector
ESI
04.2017 - 10.2018
- Followed up on accounts; received for assigned facilities
- Ensure that accounts are thoroughly documented with accurate status of accounts
- Notified team leader of potential collection issues in a timely manner
- Made calls to carriers for claims follow-up
- Assisted with various reports regarding accounts receivables
Insurance Verification Specialist
Molina Healthcare
Dallas, TX
01.2015 - 01.2018
- Verify Insurance Information with commercial and government carriers
- Update Insurance Information for patients
- Discrepancy Resolution-Troubleshoot and resolve any insurance errors on patient's accounts
- Customer Service
- Process Prior Authorizations
Education
High School -
Sunrise High School
Dallas, TXSkills
- Accounts Receivable
- Accounts Payable
- Medical Claims and collections
- Dispatching
- Data Entry
- Professional Customer Service
- Insurance verification
Timeline
Insurance Verification Specialist
Urology Clinic Of North Texas
07.2022 - Current
Remittance Specialist
McEwen Associates
02.2018 - 04.2020
AR/AP Medical Collector
ESI
04.2017 - 10.2018
Insurance Verification Specialist
Molina Healthcare
01.2015 - 01.2018
High School -
Sunrise High School
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