Norma Santiago
Spartanburg,SC
Summary
Skilled beauty professional with thorough expertise in nail care, nail art, and customer service. Adept at maintaining high sanitation standards and creating personalized experiences that exceed client expectations. Strong collaborator who adapts easily to changing needs, ensuring consistent, high-quality results. Known for reliability, creativity, and exceptional attention to detail in manicures, pedicures, and nail enhancements.
Overview
12
12
years of professional experience
Work History
Nail Technician
Self Employed Services
06.2018 - Current
- Provided nail care services, including manicures and pedicures, ensuring client satisfaction.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
- Learned and practiced sanitation protocols for tools and equipment to ensure compliance with health standards.
Taco Bell Shifter Leader
Taco Bell
04.2015 - 02.2019
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed training programs to mentor junior staff, fostering a culture of continuous improvement.
- Implemented strategic initiatives that drove performance improvements across multiple departments.
- Analyzed workflow processes to identify bottlenecks and recommend actionable solutions.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted with new hire processing and existing training programs.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Assistant Teacher
Love 4 All Learning Center
10.2013 - 05.2014
- Facilitated classroom activities to enhance student engagement and learning outcomes.
- Collaborated with lead teachers to develop and implement individualized education plans.
- Supported students in developing social skills through structured group interactions.
- Monitored and assessed student progress, providing feedback for improvement.
Education
High School Diploma -
Hope High School
Providence, RISkills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
Languages
English
Native or Bilingual
Latin
Native or Bilingual
Timeline
Nail Technician
Self Employed Services
06.2018 - Current
Taco Bell Shifter Leader
Taco Bell
04.2015 - 02.2019
Assistant Teacher
Love 4 All Learning Center
10.2013 - 05.2014
High School Diploma -
Hope High School