NORMA THOMPSON
Henderson,Nevada
Summary
Experienced registered nurse specializing in Medical-Surgical and orthopedics with 3 years of experience, including 1 year as a charge nurse. Demonstrated ability to deliver direct patient care in high-pressure settings, maintaining composure when faced with challenging patients and stressful scenarios. Skilled in effective verbal communication, building strong connections with patients, families, and colleagues. Recognized for establishing positive relationships between physicians and patients, dedicated to ensuring patient well-being through clear communication and attentive care.
Knowledgeable Charge nurse with solid history of managing nursing teams in high-pressure environments. Successfully led initiatives to improve patient care and streamline operations. Demonstrated expertise in critical decision-making and effective team leadership.
Overview
13
13
years of professional experience
Work History
Charge Nurse
UMC Hospital
05.2023 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
Registered Nurse
Summerlin Hospital Medical Center
03.2021 - Current
- Provides direct quality care to patients including assessment, documentation and monitoring.
- Strictly complied with Health Insurance Portability and Accountability Act (HIPAA).
- Conducts patient history and physical assessments to provide physician with patient health information.
- Coordinates care with physicians and other clinical staff to prepare for treatment.
- Observes safety measures, including checking medication dosages and expiration date before medication administration.
- Communicate with physicians or emergency care providers to relay patients' need.
Certified Nursing Assistant/Unit Clerk
Summerlin Hospital Medical Center
02.2016 - 03.2021
- Obtained and recorded patient's vital signs.
- Reported to the primary nurse any abnormal values of patients' vital signs.
- Assisted with bathing, feeding, and grooming of patients.
- Ensured patients' safety and comfort.
- Documented patients' intake and output.
- Managed supplies and restocked inventory to ensure availability for patient care.
Certified Nursing Assistant
Kindred Hospital
10.2012 - 06.2016
- Observed significant changes in a patient's condition or behavior.
- Ensured patient's safety and comfort.
- Documented patient's intake and dietary requirements and assisted with feeding.
- Measured and recorded vital signs.
- Managed supplies and restocked inventory to ensure availability for patient care.
- Complied with Health Insurance Portability and Accountability Act (HIPAA).
Education
Bachelor of Science - Nursing
Arizona College
Las Vegas, NV12.2020
Skills
- Critical thinking and problem-solving
- Communication
- Patient safety
- Patient and family education
- Time-management
- Clinical leadership
- Calm and composed
- Direct patient care
- Discharge planning
- Issue resolution
- Verbal and written communication
- Patient admitting
- Medication and IV administration
- Advanced cardiovascular life support (ACLS)
- Certified in CPR/AED
Accomplishments
- Achieved two Daisy awards through effectively helping patient with patient safety and satisfaction.
Timeline
Charge Nurse
UMC Hospital
05.2023 - Current
Registered Nurse
Summerlin Hospital Medical Center
03.2021 - Current
Certified Nursing Assistant/Unit Clerk
Summerlin Hospital Medical Center
02.2016 - 03.2021
Certified Nursing Assistant
Kindred Hospital
10.2012 - 06.2016
Bachelor of Science - Nursing
Arizona College
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