Norma Whetstine Brady

Treva Maricle Court Reporting

Oakdale, LA

06.2015 - Current

Posting customer payments by recording cash, checks and credit card transactions.
Ensuring timely collection of outstanding balances from customers.
Assisted with inventory control of postage supplies such as stamps, envelopes, labels.
Sorted mail and distributed it to appropriate personnel or departments within the organization.
Prepared labels for mailing purposes using software programs such as Microsoft Word or Excel.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Provided administrative support to the Office Manager and other staff members.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Provide excellent customer service when dealing with collection calls and emails.

Summary