Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Norma (Katie) Avery

Mustang,OK

Summary

Experienced social worker with a background in hospital-based care coordination and case management documentation. Skilled in EPIC charting, benefits screening, and crisis intervention. Known for connecting patients to community resources and supporting families through complex treatment transitions.

Overview

15
15
years of professional experience

Work History

Social Worker

Oklahoma Heart Hospital North
Oklahoma City, Oklahoma
02.2012 - Current
  • - Connected patients with community resources, housing support, and financial assistance, enhancing their access to essential services.
  • - Provided counseling to families on treatment choices and care transitions, empowering them to make informed decisions.
  • - Coordinated discharge planning with nurses, physicians, and case management staff to ensure seamless patient transitions and continuity of care.
  • - Completed psychosocial assessments for cardiac patients at bedside.

Education

Bachelor of Science - Social Work

Southwestern Oklahoma State University
Weatherford, OK
05-2007

Skills

  • Psychosocial assessment
  • Discharge planning
  • Care coordination
  • Case management documentation
  • Community resource navigation
  • Benefits screening
  • Crisis intervention
  • Emergency intervention
  • EPIC charting
  • Analytical thinking
  • Problem solving
  • Time management
  • Cultural competency
  • Multicultural competence
  • Family dynamics
  • Emergency response training

Accomplishments

  • 2005 US Presidential Award for Volunteer work with the CASA Program of Western Oklahoma

Affiliations

  • Volunteer with Girl Scouts of Western Oklahoma from 2015-2025
  • Youth Group Volunteer with The Bridge of Mustang since 2021

Timeline

Social Worker

Oklahoma Heart Hospital North
02.2012 - Current

Bachelor of Science - Social Work

Southwestern Oklahoma State University
Norma (Katie) Avery