Norman Jackson
Marrero,LA
Work Preference
Summary
Resourceful Chief Steward known for high productivity and efficient task completion. Specialize in inventory management, team leadership, and quality control ensuring seamless operations in back-of-house environments. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to lead teams effectively and maintain high standards of cleanliness and organization.
Overview
3
3
Languages
31
31
years of professional experience
Work History
Chief Steward
Seafarers International Union
New Orleans, Louisiana
12.1988 - 11.2019
- Managed daily operations and logistics for food and beverage services on vessels.
- Oversaw inventory control and procurement of supplies for maritime dining facilities.
- Trained and supervised staff on safety regulations and service protocols.
- Ensured compliance with health standards in food preparation and storage areas.
- Coordinated scheduling and staffing to meet operational needs on ships.
- Developed training materials for new hires in culinary operations.
- Implemented sanitation procedures to maintain cleanliness in dining areas.
- Provided guidance to stewards in all aspects of their job duties including stocking shelves and running dishwashers efficiently.
- Conducted regular inspections of food storage areas to ensure compliance with health codes and regulations.
- Performed weekly audits of all storerooms inspecting items stored there for expiration dates or damage.
- Supervised the ordering of supplies such as glassware, linens, china and silverware needed for restaurant operations.
- Established cleaning schedules for kitchen floors, walls and equipment on a daily basis.
- Ensured all kitchen equipment was operational, clean and safe for use.
- Monitored dishwashing area to ensure dishes were properly washed and sanitized according to established guidelines.
Education
L.W. Higgins Senior High
Westwego, LASkills
- Inventory control
- Staff training
- Supply procurement
- Health compliance
- Food safety regulations
- Problem solving
- Team leadership
Languages
English
Native language
English
Professional
A1
Spanish
Professional
A1
Timeline
Chief Steward
Seafarers International Union
12.1988 - 11.2019
L.W. Higgins Senior High