Hi, I’m
Norman Reid
Administrative Assistant
Memphis,TN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Dynamic team player passionate to further and better equip clients.
Overview
3
years of professional experience
2
years of post-secondary education
Work History
StarbucksMemphis, TN
Shift Supervisor
03.2023 - Current
Job overview
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
GraceLife Pentecostal ChurchMemphis, TN
Administrative Coordinator
10.2021 - Current
Job overview
- Managed venue, labor and technical efforts of internal and external partners to successfully execute events.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Utilized social media to promote events and increase attendance.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.
GraceLife Pentecostal ChurchMemphis, TN
Lead Executive Film Producer
10.2020 - Current
Job overview
- Developed in-depth knowledge of team members through research and regular on-site meetings.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for team members and provided feedback on methods for reaching those milestones.
- Cultivated long-term relationships through focused effort on client's unique needs and finding best solutions.
- Participated in monthly training on latest technology trends and products in industry.
- Established clear and competitive goals and growth roadmaps.
- Managed and organized internal communication to hold staff accountable to priorities.
Education
East Arkansas Community CollegeForrest City, AR
Associate of Arts from Business Communications
08.2022 - Current
Gateway Christian SchoolsMemphis, TN
High School Diploma
08.2020 - 05.2021
University Overview
- Awarded Valedictorian
- 4.0 GPA
- Ranked in Top 1% of class
Skills
Consulting
undefinedTimeline
Shift Supervisor
Starbucks
03.2023 - Current
East Arkansas Community College
Associate of Arts from Business Communications
08.2022 - Current
Administrative Coordinator
GraceLife Pentecostal Church
10.2021 - Current
Lead Executive Film Producer
GraceLife Pentecostal Church
10.2020 - Current
Gateway Christian Schools
High School Diploma
08.2020 - 05.2021
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