Jacob Stewart
Bellevue,NE
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in staff management and training. Expert in safety reviews and conflict resolution, fostering a positive work environment. Successfully enhanced customer satisfaction through effective problem-solving and adherence to company policies, ensuring operational excellence and a well-organized workspace.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
12.2020 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Bellevue East Sr. High
Bellevue, NESkills
- Attendance oversight
- Safety reviews
- Shift reporting
- Staff scheduling
- Workplace safety
- Training and mentoring
- Staff management
- Consulting
Timeline
Shift Supervisor
Starbucks
12.2020 - Current
High School Diploma -
Bellevue East Sr. High