Open To Work
Angel Daniels
Continuum Fiscal Services
Ludowici,GA
Work Preference
Job Search Status:
Open to work
Desired start date:
Open to discussion
Desired Job Title
Personal Care AssistantWarehouse AssociateInbound Call Center RepresentativeShipping and Receiving AssociateProject Manager
Work Type
Full Time
Location Preference
Remote
11
years of professional experience
Experienced Project Manager and customer service representative. With a proven ability to rapidly learn and adopt new software to increase efficiency (Microsoft, macOS, Windows). Highly skilled at navigating complex software platforms and troubleshooting technical issues with ease. Work accurately in resolving customer issues during first call.
Work History
Personal Care Assistant
1 Year 5 Months- Personal Hygiene & Grooming
- Light Housekeeping
- Hoyer lift
- Meal prep
- Health monitoring and errands
- Care planning & companionship
- Incontinence Care
Warehouse Associate
1 Year 5 Months- Lift and carry merchandise weighing 35-50 lbs. frequently throughout the shift
- Use carts, hand trucks, and pallet jacks to move items (up to 60 lbs.)
- Stand, walk, push, pull. Squat, bend and reach during shift
- Basic math skills to meet quality goal while reading labels, stickers and other product documents
- Operate computer system, handheld devices, and all powered equipment safely (pallet rider, scissor lift, sit down and stand-up forklift)
Inbound Call Center Representative
8 Months- Managed high-volume inbound calls or chat
- Assist with customer inquiries accurately
- Document interactions, track issues, and maintain customer records efficiently
- Friendly greet customers
- Demonstrated strong problem-solving skills and create positive inbound calls experience
Shipping and Receiving Associate
- Process incoming shipments by receiving, scanning, and inventorying
- Fulfilling shipments to external clients
- Picking, packing and putting away items in designated areas
Project Manager
1 Year 11 Months- Direct supervision of 20+ staff members
- Payroll, scheduling, employee evaluation, training and corrective actions
Shift Manager
1 Year 5 Months- Employee scheduling
- Shift supervision
- Opening and closing documentation
- Daily financial operations
Customer Service Representative
3 Years 7 Months- Manage 50+ customer calls per day, in a distracted free workspace
- Opening and closing technical tickets
- Sales, Billing, technical support
- Achieving customer satisfaction
Education
Bachelor in Health Science - health science
- Pursuing a bachelor's degree in health science
- GPA: 3.8
High School Diploma
Graduated
Skills
Sales
Efficient
Microsoft
Google and IOS Software
Detailed- Oriented
Strong Analytical and Problem-Solving Skills
Intuit QuickBooks
Data Entry
Janitorial
Caregiving
Management
Retail
Call Center Operator (remote)
Front Desk
Office and Clinical Administration
Auto Dialer
CPR certified
Direct patient care
Medical records management
Medication management
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Excellent communication
Computer skills
Verbal communication
Timeline
Personal Care Assistant
Continuum Fiscal Services
02.2025 - CurrentRead More
Warehouse Associate
Target DC
09.2023 - 02.2025Read More
Shipping and Receiving Associate
Hugo Boss
03.2023 - 12.2022Read More
Inbound Call Center Representative
Conduent
12.2022 - 08.2023Read More
Project Manager
Ft. Stewart Commissary
04.2020 - 03.2022Read More
Shift Manager
Five Guys
11.2018 - 04.2020Read More
Customer Service Representative
Kelly Connect
04.2015 - 11.2018Read More
Purdue Global University
Bachelor in Health Science from health science
Read More
Georgia Cyber Academy
High School Diploma
Read More