Norris Baylor
Houston
Summary
Accomplished Senior Sales Manager with a proven track record at Lincoln Carr & Associates, adept in negotiation and sales coaching. Excelled in driving regional sales growth and leading high-performing teams, achieving a notable increase in key client relationships. Specializes in performance analysis and strategic market expansion, embodying exceptional rapport-building capabilities.
Overview
27
27
years of professional experience
Work History
Senior Sales Manager
Lincoln Carr & Associates
03.1998 - Current
- Overseeing local and regional sales, promotions and campaigns
- Planning and directing the hiring and training of new Sales Representatives
- Directing and coordinating all sales activities locally and regionally
- Preparing sales budgets and projections and approving expenditures
- Tracking and analyzing sales statistics based on key quantitative metrics
- Handling and resolving customer complaints regarding a product or service
- Setting discount rates and determining price schedules
- Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
- Serving as the face of the organization to internal and external partners
- Making data-informed decisions to drive performance and resource allocation
- Developing and maintaining relationships with key clients
- Setting sales quotas and goals
- Overseeing and directing performance of the sales team
- Identifying emerging markets to find new sales opportunities
Education
Associate of Applied Science - Marketing
Houston Community College
Houston, TX05-2025
Associate of Applied Science - Liberal Arts
Houston Community College
Houston, TX05-2023
Skills
- Sales coaching
- Negotiation expertise
- Rapport and relationship building
- Performance tracking and evaluations
Timeline
Senior Sales Manager
Lincoln Carr & Associates
03.1998 - Current
Associate of Applied Science - Marketing
Houston Community College
Associate of Applied Science - Liberal Arts
Houston Community College
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