Norwood Taylor

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Conducted regular account reviews to identify areas for improvement and ensure continued success.

Designed pharmacies alongside medical teams to streamline operational efficiency in military settings.

Performed precise measurements for seamless cabinet fitting.

Facilitated communication between contractors and officials for successful project completion.

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

• Cultivated deep understanding of product features to answer questions and overcome objections.
• Exceeded sales targets through effective planning and goal setting.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.