Nory Contreras
Elizabeth,NJ
Summary
Dynamic professional with a proven track record at Amazon, excelling in teamwork and attention to detail. Enhanced customer satisfaction by streamlining order processing and implementing efficient techniques. Demonstrated adaptability through cross-training, exceeding expectations in fast-paced environments. Skilled in product packaging and committed to continuous learning, fostering a friendly and courteous atmosphere.
Offering strong foundation in organizational and time management skills, eager to learn and grow in fast-paced fulfillment environment. Brings ability to quickly understand inventory processes and utilize warehouse management systems effectively. Ready to use and develop problem-solving and multitasking skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Amazon
12.2023 - 10.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Sales Associate
Marshalls
04.2023 - 07.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Adidas Outlet
07.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Early Childhood Education
Kean University
Union, NJ06-2027
Associate of Arts - Early Childhood Education
Union County College
Cranford, NJ01-2025
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Flexible schedule
- Friendly and courteous
- Time management
- Order picking skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Associate
Amazon
12.2023 - 10.2024
Sales Associate
Marshalls
04.2023 - 07.2023
Sales Associate
Adidas Outlet
07.2022 - 02.2023
Early Childhood Education
Kean University
Associate of Arts - Early Childhood Education
Union County College
Similar Profiles
Veronica MahilumVeronica Mahilum
Warehouse Associate Team at AmazonWarehouse Associate Team at Amazon
Sultan shah AliSultan shah Ali
Delivery driver at AmazonDelivery driver at Amazon
David SanchezDavid Sanchez
Delivery Station Associate at AmazonDelivery Station Associate at Amazon
Mekyhi CollierMekyhi Collier
Warehouse Associate at AmazonWarehouse Associate at Amazon
Raymond LespierRaymond Lespier
Warehouse Forklift Operator at MORRE-TECWarehouse Forklift Operator at MORRE-TEC