Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Field Service Technician
First Choice Exterminating
Brooklyn, N.Y, USA
02.2019 - 10.2022
Enhanced customer satisfaction by handling issues quickly, with professionalism, and in line with good practices for reliability and durability of implemented repairs
Served large volume of customers by effectively prioritizing work orders by severity and planning efficient routes to cover largest number of customers per day
Documented machine information and repairs completed on work order, including required parts and fluids
Supported service levels, handling emergency calls during overnight and weekend hours.
Education
Certification - Information Technology -
NYU
Skills
Device Installation
Teamwork and Coordination
Inventory Management
Problem-Solving
Troubleshooting and Repair Quality Assurance Controls