Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Busuttil

Brooklyn

Summary

Dedicated professional with a background in healthcare, customer service, and school support, bringing strong communication, organization, and multitasking skills. Passionate about supporting students, staff, and daily school operations while creating a positive and efficient environment.

Overview

17
17
years of professional experience

Work History

Substitute Paraprofessional

New York City Department Of Education
New York, NY
01.2023 - Current

• Supported all aspects of classroom instruction in collaboration with the classroom teacher
• Worked with students individually and in small groups to reinforce learning and academic goals
• Assisted in maintaining a positive, structured, and inclusive classroom environment
• Provided academic, behavioral, and social-emotional support to students as needed
• Collaborated with teachers and staff to support student success and daily classroom operations
• Supported and modeled best practices within the school community

Remote Studio Manager

The Pilates Vault
Brooklyn, NY
12.2022 - Current

• Directed daily studio operations, overseeing scheduling, payroll, staff management, customer service, and overall studio performance while maintaining exceptional client experiences and elevated service standards.

• Developed and implemented marketing and retention initiatives that increased membership engagement, streamlined administrative systems and workflows, and supported business growth and operational efficiency.

• Managed team operations by training and mentoring staff, fostering a positive workplace culture, maintaining sustainable people operations processes, and proactively resolving operational and client-related issues in a fast-paced environment.

Homemaker

Self-Employed
03.2020 - 12.2022
  • Manage a family of 4 in a productive manner while maintaining quality time
  • Schedule all doctor, early intervention appointments as well as IEP meetings
  • Able to set priorities, be flexible and resolve conflict
  • Handled all business transactions, while providing a safe and healthy family environment
  • Assumed all caregiver duties including entertainment, education, stimulation and managing household expenses

Admin Services

NYP Brooklyn Methodist Hospital
Brooklyn, NY
02.2009 - 03.2020
  • Professionally and courteously scheduled/verified appointments
  • Maintained medical records – physical & electronic
  • Managed a multi-line phone system
  • Prepared patient charts, pre-admissions and consent forms
  • Organized and maintained office billing database
  • Verified patients’ eligibility and claims status with insurance agencies
  • Directed guests and routed deliveries and courier services

Education

High School Diploma -

Edward R. Murrow High School
Brooklyn, NY
06-2008

Skills

  • Strong verbal and written communication skills
  • Excellent customer service and client relations
  • Fast learner with strong multitasking abilities
  • Detail-oriented and highly organized
  • Proficient in Microsoft Office and Google Workspace (G-Suite)
  • Technology proficient with the ability to quickly adapt to new systems
  • Knowledge of medical terminology
  • Experience providing faculty, teacher, and student support
  • Skilled in maintaining efficiency in fast-paced environments

Timeline

Substitute Paraprofessional

New York City Department Of Education
01.2023 - Current

Remote Studio Manager

The Pilates Vault
12.2022 - Current

Homemaker

Self-Employed
03.2020 - 12.2022

Admin Services

NYP Brooklyn Methodist Hospital
02.2009 - 03.2020

High School Diploma -

Edward R. Murrow High School